Terms & Conditions

  1. The property both legal and equitable in the Goods shall not pass to the buyer until:
    • The purchase price of the Goods has been paid in full and
    • Payment in full is made to the seller of any sum which is at date of the contract or may thereafter become due or owing from the buyer to the seller.
  2. From the time of delivery or collection the risk of any loss or damage or deterioration from whatever cause shall be borne by the buyer.
  3. If the purchase price of the goods sold is not paid in full on the due date the buyer shall pay to the seller interest at the rate of 3% per month on the balance of the price from the time being unpaid from the date due until actual payment.
  4. No Return can be accepted without prior written approval and is subject to the Goods being as “New”
  5. There is a 25%+VAT restocking charge on all returned items. In addition, freight must be prepaid to our warehouse.
  6. The Seller shall not in any circumstances be liable for any failure or delay in delivery and or consequential loss incurred on the Goods delivered howsoever caused.
  7. Orders cancelled or changed for no stock items ordered specifically at the buyers request are subject to a 25%+VAT charge.
  8. The Seller shall not be responsible for damage, injury or loss of any kind whatsoever to any property or persons howsoever arising from the use of goods or otherwise in connection with the installation or erection of the same. Nor shall we be responsible for any additional risks which the Purchaser’s Insurance Company may consider to have been undertaken by reason of the delivery, Installation or use of the goods supplied.
  9. The Seller cannot be held responsible for any consequential loss in respect of breakdown or malfunction of any appliance
    or component, howsoever caused.
  10. The Buyer must check all goods on delivery before signing for them. The seller accepts no responsibility whatsoever for shortages or damaged goods will be accepted once signed for.
  11. All prices do not include V.A.T. at the current UK rate. Prices do not include installation.
  12. The technical and aesthetic characteristics of the products shown in our catalogue’s or price lists maybe changed without notice.
  13. Any warranty is not effective if the purchaser has not paid for the goods in full.
  14. Warranty:
    Both Full & Parts(Trade Sales) warranties apply in the event of a mechanical breakdown. All equipment is fully tested before
    dispatch and is guaranteed for one year from date of delivery as regards manufacturing defects.
    Full Warranty – Our Company will provide for replacing, and fitting free of charge, within the guarantee period, any parts that
    become defective.For certain items sold, full warranty will only be offered on a return to warehouse basis. Following a fault,
    the purchaser will be responsible for the cost and arrangement for the item to be returned to the Sami and sons premises.
    Our team of engineers will complete the necessary repairs and return the item free of charge. Installation Certificates – All Gas equipment is supplied with an installation certificate. This must be filled out by the suitably qualified Engineer and returned to Sami and sons within 60 days for the goods delivery. Failure to return the installation certificate will result in any warranty, full or parts only, to be declared void.

    The Warranty does not cover:

    • Glass, Light bulbs, refractory material(i.e. stone baking tiles), drive belts, door seals and trim;
    • Damage due to normal wear and deterioration of the equipment and of it’s accessories;
    • Equipment which had been modified by the purchaser;
    • Damage to equipment which has been used for any purpose other than it was designed for.
  15. The delivery service of any goods sold by Sami and Sons, whether charged or provided free of charge, will not include
    offloading from the delivery vehicle. Delivery can be anytime between 8.00am and 5pm during the standard working week
    accordance with Sami and sons delivery schedule. When delivery charges are quoted to “UK mainland”, Sami and Sons
    reserves the right not to include the highlands of Scotland.
  16. The conditions of sale are governed by English Law.

    All Prices Excluse VAT.